SSCL signs new deal to extend government business services to 2023

Shared Services Connected Limited (SSCL) has announced that yesterday it signed a three-year contract extension worth over £100 million with seven government departments in collaboration with Government Shared Services (GSS), to continue to provide a range of critical business services.

As part of the agreement SSCL has renewed its partnership with GSS, part of the Cabinet Office, to ensure that SSCL services are fully aligned with the objectives within its Government Shared Services Strategy, which was refreshed in September 2019, and sets out an ambitious vision for transforming delivery of finance and HR services over a 10 year period.

For the past six years, on behalf of the government, SSCL has been handling over £50bn of yearly payments, processing almost seven million annual transactions and ensuring more than a quarter of a million public servants every month get paid correctly and on time. SSCL is on track to deliver savings of up to £400m by end October 2023.  

The deal to extend the relationship is focused around a renewed commitment to deliver efficient, innovative and user-focused shared services for the government. Enhanced user experience is at the forefront of new service developments – providing government employees with access to the very latest digital technologies, which aligns to the current transformation agenda of government.

John Neilson, CEO Public Sector SSCL said: “Our vision is to help the UK public sector save money and enhance quality so that it can improve services, innovate to enhance the quality of life for us all, protect people and the environment and deliver better outcomes for UK citizens and businesses.

“We are delighted to confirm our contract extension that will continue to drive enhancements to services with government departments. The extension builds on the achievements we have made over the past six years bringing departments onto a single platform, enhancing the end-user experience with investments in new technologies and platforms including robotics, intelligent automation and enhancing our self-serve portals, and ultimately continuing to enable the government’s transformation to cloud.”

Andy Helliwell, Executive Director, Government Shared Services said, “Our ambition is, above all, to create a future where civil servants’ ability to support government priorities and deliver services to the citizen is enhanced by the shared services they use. Shared services need to be mobile, accessible, intelligent and automated, to increasingly anticipate what the user needs to deliver a seamless, secure and intuitive user experience.”

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